SMPL SAFETY FAQs
Frequently Asked Questions
Welcome to the SMPL Safety FAQ page! We understand that safety is a top priority, and we're here to answer all your questions about our products, policies, and commitment to quality.
Here, you’ll find information about our product safety, warranties, returns, and shipping policies. We also provide details on our FDA-registered anti-choking device, our design and manufacturing process, and our dedication to community giving.
If you don’t see the answer you’re looking for, feel free to contact our support team—we’re always happy to help!
What is SMPL Safety, and what products do you offer?
At SMPL Safety, our mission is simple yet powerful—to create safer homes for families, friends, and communities. We provide high-quality, essential home safety products designed to protect what matters most. By prioritizing safety, reliability, and innovation, we aim to give every household peace of mind.
Where can I buy SMPL Safety products?
SMPL Safety products are available online via our website, www.SMPLSAFETY.com as well as in select retailers throughout the USA.
Are SMPL Safety products suitable for seniors and people with disabilities?
SMPL Safety products are designed to accommodate the safety needs for various ages and health needs.
How can I contact SMPL Safety customer support?
The SMPL Safety customer service team is available Monday-Friday 9am-5pm PST. For assistance please contact us at info@smplsafety.com.
Are SMPL Safety products safe to use?
Yes, SMPL Safety products are completely safe to use. Our products are designed with high-quality materials and undergo rigorous safety testing to meet industry standards. We prioritize reliability, ease of use, and effectiveness to ensure that every product provides the protection your home needs.Additionally, we stand behind our products with a lifetime warranty, a 90-day return window, and a money-back guarantee. This reflects our confidence in the safety and durability of our items. Whether you're childproofing, enhancing fire safety, or securing your home, you can trust SMPL Safety to deliver products that truly protect.
Where does SMPL Safety ship from?
All orders are shipped either from our warehouse in Utah or Tennessee depending on the final destination and current inventory stock levels.
Is your return policy 90 days?
Yes, SMPL Safety offers a hassle free 90 day return period. If for any reason you are unhappy with your order we will accept the product back and issue a refund.
Do you offer a lifetime warranty?
Yes, SMPL Safety stands by their products which is why all SMPL Safety products come with a lifetime warranty.
Does SMPL Safety offer a money back gaurantee?
Yes, SMPL Safety offers a money back guarantee. If for any reason you are unhappy with your purchase please contact our customer service team at info@smplsafety.com and we will make things right!
Where are your products manufactured?
Our products are designed in the USA with a focus on quality, innovation, and safety. To ensure efficiency and affordability, they are manufactured at globally trusted facilities that meet strict quality control standards. Every product undergoes rigorous testing and inspection to comply with U.S. safety regulations before reaching our customers.At SMPL Safety, we are committed to delivering reliable, high-quality home safety solutions while maintaining transparency about our design and production process. Our priority is providing trusted, effective, and affordable safety products for every home.
Are you products FDA registered?
Our SMPL Safety Anti-Choking Device is FDA registered and manufactured in an FDA-registered facility, ensuring it meets strict safety and quality standards. While not all of our products require FDA registration, we prioritize compliance, reliability, and rigorous testing to ensure the highest level of safety for our customers.
Does SMPL Safety offer wholesale pricing?
Yes, SMPL Safety offers wholesale pricing to select customers. Please send all inquires to info@smplsafety.com.
